web解約のお申込み

※当日の受付は午前23時59分までです。月末の解約の場合は午前0時を過ぎると翌月の受付となりますので、ご注意ください。

お手持ちの契約書に記載(上記参考画像○赤丸部分)の『契約番号(12桁の数字)』をご用意ください。

A.契約番号で解約する
B.本人証明をして解約する
(契約番号がわからない方)

HOW TO CANCEL YOUR CONTRACT

PDF manual[1.9MB]

Before applying . . .

  1. Contact us at 075-431-0696 if there is any changes after you have applied.
  2. Request for cancellation of the residence must be made at least 2 months prior to the date of move-out.  For all parking contracts that are not attached to a room contract, please make sure to apply one month in advance of the cancellation date.
    A cancellation fee will be charged if an application is made late.
  3. Please vacate the room and return the key one week before the end of the month, as the room needs to be restored to its original condition (cleaning, repair, etc.).
    (stated on the back of the contract)
  4. No daily rent calculation is available even if the date of delivery is midway through the month.
    (stated on the back of the contract)
  5. Please specify the contractor’s account for the refund of the deposit.
  6. If the input details are incomplete, we will not accept your application. In this case, the we will contact you.
  7. Please return the key to the nearest office or management department.

 

Get your cancellation form